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Welcome to NSU! Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more! Thank you for considering Nova Southeastern University as your future place of employment. Nova Southeastern University is an equal opportunity employer.

 

       

 

       

Case Manager - Student Disability Services - 991939

Apply Now Job Number: 500091
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: Student Disability Services
Categories: Student Life/Services - Housing, Recreation, Activities

About Us:

We are excited that you are considering joining Nova Southeastern University!


Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health, welfare and its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title: Case Manager - Student Disability Services - 991939
Location: Fort Lauderdale-Davie, Florida
Work Type: Full Time with Full Benefits
Job Category: Exempt
Hiring Range: $57,000
Pay Basis: Annually  
Subject to Grant Funding?: No  
Essential Job Functions: 1. Supports the daily activities of the office, including but not limited to triaging calls and walk-ins, responding to email inquiries, and referring student concerns to the appropriate resources.
2. Reviews and interprets relevant documentation and student accommodation requests for students with disabilities.
3. Participates in interactive process with students to review accommodation requests, determine and grant reasonable accommodations, monitor, adjust, and evaluate individual accommodation plans, and informs students on the accommodation process.
4. Maintains confidential notes on case management, maintains files and documents of students with disabilities on campus.
5. Interprets requests and determines an action plan for essential and emergency matters.
6. Contacts and responds to faculty, staff, and campus constituents inside and outside of the university using judgment and discretion.
7. Prepares special or one-time reports and summaries; replies to inquiries and selects relevant information from various sources.
8. Creates and implements social and educational programs, initiate collaborations, and develop campus wide awareness on disability, accommodations, and accessibility-related topics.
9. Provides supports in administration of examinations with accommodations to students with disabilities. At times, may be responsible for sitting in as a proctor and/or reader and scribe.
10. Assists students with disabilities at commencement and convocation ceremonies.
11. Represents the Office of Student Disability Services at university wide events.
12. Supervises student employees within the office.
13. Learns and maintains current knowledge of federal, state, local laws and regulations related to disability services.
14. Contributes to the continuous improvement of accommodation services.
15. Completes special projects as assigned.
16. Performs other duties as assigned or required.
Marginal Job Functions: Prepares special or one-time reports, summaries, replies to inquiries and selects relevant information from various sources.


Required Knowledge, Skills, & Abilities: KNOWLEDGE:
1. Advanced knowledge of MS Office, including Word, Excel, PowerPoint, Outlook, database, and data entry skills.
2. Customer and Personal Service – Proficient knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
3. Advanced knowledge of federal, state, local laws, rules, regulations, and college and university policies related to disabilities.

SKILLS:
1. Speaking - Proficient skills in talking to others to convey information effectively.
2. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
4. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
6. Service Orientation - Proficient skills in actively looking for ways to help people.
7. Demonstrated creativity, initiative, and follow-through.

ABILITIES:
1. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
4. Ability to interpret and explain guidelines, policies, and procedures.
5. Ability to work effectively and collaboratively with faculty, staff, administrators, students, and partners.
6. Ability to monitor case management, using a database.
7. Ability to work with sensitive and stressful situations professionally and confidentially.
8. Ability to support the development of a campus culture that values and promotes diversity.


PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.


Job Requirements:  
Required Certifications/Licensures:  
Required Education: Master's degree
Major (if required): Education, Psychology, or a related field or equivalent
Required Experience: Minimum three (3) years' experience managing/coordinating functions with high-level external contacts in one or more of the following fields: education, counseling/social services, or testing/assessment.
Preferred Qualifications: 1. Working experience within a higher educational setting.
3. Past interactions or working experience with individuals with disabilities.
4. Case management experience in a legal or regulatory compliance environment.
5. Experience with federal, state, local laws and regulations related to disabilities.
Is this a safety sensitive position? No  
Background Screening Required? No  
Pre-Employment Conditions:  
Sensitivity Disclaimer:  
   
   

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