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Welcome to NSU! Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more! Thank you for considering Nova Southeastern University as your future place of employment. Nova Southeastern University is an equal opportunity employer.

 

       

 

       

Patient Navigator - 992519 / Pediatric Dentistry

Apply Now Job Number: 500922
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: Dental-Pedo-Didactic
Categories: Healthcare - Clinic Administration, Medical Professionals & Technicians

About Us:

We are excited that you are considering joining Nova Southeastern University!


Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health, welfare and its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title: Patient Navigator - 992519 / Pediatric Dentistry
Location: Fort Lauderdale-Davie, Florida
Work Type: Full Time with Full Benefits
Job Category: Non-Exempt
Hiring Range: $17.60
Pay Basis:

Hourly

Subject to Grant Funding?: Yes  
Essential Job Functions: **This job description reflects assignment of essential job functions and does not prescribe or restrict the tasks that may be assigned.**

**This position is subject to Grant funding**

1. Works with faculty and other providers and auxiliaries on management of patient oral health issues.

2. Collects and input data related to patient satisfaction surveys.

3. Conducts data entry and generating data from multiple clinic sites for grant related reports.

4. Consult with patients' caregivers, healthcare providers and social services providers to facilitate access and utilization of services.

5. Schedule patient appointments, facilitate transportation, insurance information and medical record needs.

6. Respond appropriately to the concerns of patients, outside agencies and other third-party personnel.

7. Responsible for the distribution and retrieval of diagnostic data (prescriptions, lab tests and blood test results).

8. Remain apprised of activities, current and planned, with the programs.

9. Greet patients and visitors in a courteous, professional manner.

10. Check for completeness of record and input all information into computer.

11. Perform necessary office and clerical functions.

12. Answer phone calls in an accurate and timely manner, while being professional and courteous. Maintain message log.

13. Conduct follow up phone calls for cancelled and missed appointments.

14. Recruit patients for grant approved programs.

15. Assist with residents to supply data for needed projects related to the grant.

16. Responsible for contacting programs director(s) of any changes to the residents’ schedules at grant clinics (i.e. school, clinic, University closures).

17. Monitors doctor's treatment plans in order to schedule follow-up appointments.

18. Other duties as assigned.
Marginal Job Functions: 1. Answer routine questions from residents, patients, faculty and staff and refer them to appropriate personal when unable to assist them.

2. Scan Axium documents into appropriate tabs on a daily basis.

3. Use discretion to determine priorities or ask direct supervisor.
Required Knowledge, Skills, & Abilities: 1. The incumbent must have the ability to perform many tasks in a relatively short time frame.

2. The ability to analyze facts, exercise judgment and arrive at valid conclusions is essential for this position.

3. Strong proficiency in computer skills.

4. Professional, organized, detailed-oriented.

5. Ability to maintain confidential information.

6. Computer proficiency and ability to learn new software.

7. Strong organizational skills and meticulous with record keeping.

8. Exceptional people skill, presentation skills, and phone etiquette skills.
Job Requirements:  
Required Certifications/Licensures:  
Required Education: High School Diploma or Equivalent
Major (if required):  
Required Experience: High School Diploma and four (4) years' experience in a directly related field

--OR

Associates Degree or 60 college credits and two (2) years' experience in a directly related field

--OR

Bachelor's degree and one (1) year experience in a directly related field,
Preferred Qualifications: 1. Experience in Electronic Health Records (EHR) systems, preferably with AxiUm software.

2. Bilingual Spanish - English.
Is this a safety sensitive position? No  
Background Screening Required? Yes  
Pre-Employment Conditions:

To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation for medical or religious reasons.

Must show documented proof of COVID 19 vaccination.

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
   
   

Advertised: Eastern Daylight Time
Applications close:

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