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Coordinator - Admissions Communications - 991749

Apply Now Job Number: 503193
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: ESS-Administration
Categories: Admissions / Financial Aid / Enrollment Management

About Us:

We are excited that you are considering joining Nova Southeastern University!


Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title: Coordinator - Admissions Communications - 991749
Location: Fort Lauderdale-Davie, Florida
Work Type: Full Time with Full Benefits
Job Category: Non-Exempt
Hiring Range: $17.75
Pay Basis:

Hourly

Subject to Grant Funding?: No  
Essential Job Functions: 1. Creates outbound calling campaigns to assist students in completing application and enrollment documents.

2. Makes outbound calls to applicants regarding the completion of admissions documents to ensure applicants provide required documents in a timely manner for academic units to review.

3. Responds to inquiries from applicants and NSU academic programs regarding the status of application/admissions process for academic units to review for admissions purposes.

4. Assists students throughout entire process from inquiry to admission and documents activities.

5. Reviews student applications and prepares application packages for admissions decisions.

6. Collaborates with admissions colleagues, academic advisers, financial aid officers, and residential life personnel to create an effective yield team to ensure a smooth transition from inquiry to enrolled student status.

7. Participates in promotional activities such as educational fairs, career days, open houses, or special events to present programs to prospective students.

8. Compiles and verifies data before updating systems to ensure accuracy and timeliness of information to the academic programs.

9. Compares data with source documents, or re-enters data in verification format to detect errors.

10. Follows admissions regulations, policies, and procedures to ensure compliance with NSU and agency policies and procedures.

11. Participates in live chat sessions with prospective students and applicants.

12. Maintains student data integrity and confidentiality, documents processes and procedures, and provides quality control on communication efforts.

13. Completes special projects as assigned.

14. Performs other duties as assigned or required.


Marginal Job Functions: 1. Manages conversion goals.

2. Works closely with Admissions Services team for a seamless student experience.
Required Knowledge, Skills, & Abilities: Knowledge:
1. General knowledge of MS Office Suite (Outlook, Word and Excel).
2. Clerical - General knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
3. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
4. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:
1. Speaking - Proficient skills in talking to others to convey information effectively.
2. Service Orientation - Proficient skills in actively looking for ways to help people.
3. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do.
4. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
5. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
7. Time Management - Proficient skills in managing one's own time and the time of others.
8. Writing - Basic skills in communicating effectively in writing as appropriate for the needs of the audience.

Abilities:
1. Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
3. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Physical Requirements:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.

Job Requirements: Prior to submitting your application:

Ensure your application is accurate and up to date.
Complete the entire application.
Provide only professional references.
Required Certifications/Licensures:  
Required Education: Associate's Degree or 60 College credits
Major (if required):  
Required Experience: Minimum two (2) years' experience in sales, marketing, customer relationship cultivation or admissions.
Preferred Qualifications:  
Is this a safety sensitive position? No  
Background Screening Required? Yes  
Pre-Employment Conditions:

To ensure a safe learning environment for students and staff, as a condition of employment the selected candidate will need to provide proof of a completed COVID-19 vaccination prior to commencement of employment or an approved exemption and reasonable accommodation.

 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
   
   

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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