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IT Business Analyst III - 999753

Apply Now Job Number: 504762
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: Development & Software Support
Categories: Information Technology

About Us:

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job Title: IT Business Analyst III - 999753
Location: Fort Lauderdale-Davie, Florida
Work Type: Full Time with Full Benefits
Job Category: Exempt
Hiring Range:  
Pay Basis:


Subject to Grant Funding?: No  
Essential Job Functions: 1. Gathers data pertaining to customer needs, and uses the information to identify, predict, interpret, and evaluate system and network requirements.
2. Consults with management to ensure agreement on system principles.
3. Confers with clients regarding the nature of the information processing or computation needs a computer program is to address.
4. Consults with users, management, vendors, and technicians to assess computing needs and system requirements.
5. Assesses the usefulness of pre-developed application packages and adapts them to a user environment.
6. Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
7. Analyzes information to determine, recommend, and plan installation of a new system or modification of an existing system.
8. Prepares evaluations of software or hardware, and recommend improvements or upgrades.
9. Identifies and evaluates industry trends in database systems to serve as a source of information and advice for senior management.
10. Reads manuals, periodicals, web content, and/or technical reports to learn how to develop programs that meet staff and user requirements.
11. Develops, documents and revises system design procedures, test procedures, and quality standards.
12. Approves, schedules, plans, and supervises the installation and testing of new products and improvements to computer systems such as the installation of new databases.
13. Works as part of a project team to coordinate database development and determine project scope and limitations.
14. Reviews workflow charts to understand tasks computer will perform, such as updating records.
15. Reviews project plans to plan and coordinate project activity.
16. Expands or modifies system to serve new purposes or improve work flow.
17. Modifies existing databases and database management systems or directs programmers and analysts to make changes.
18. Revises definition of data as defined in data dictionary.
19. Tests programs or databases, corrects errors, and makes necessary modifications.
20. Helps programmers and systems analysts test and debug new programs.
21. Oversees the daily performance of assigned computer system(s).
22. Enters commands and observes system functioning to verify correct operations and detect errors.
23. Monitors functioning of equipment to ensure system operates in conformance with specifications.
24. Meets with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
25. Specifies users and user access levels for each segment of database.
Marginal Job Functions: 26. Uses the computer in the analysis and solution of business problems, such as improving processes, automating workflows, or optimizing facility scheduling.
27. Operates spreadsheet programs and other types of software to load and manipulate data and to produce reports.
28. Retrieves, separates and sorts program output as needed, and sends data to specified users.
29. Develops and implements processes and reports to audit data quality, ensure accuracy, and increase productivity.
30. Assists computer users encountering problems.
31. Answers user inquiries regarding computer software/hardware operations or systems complications to resolve problems.
32. Maintains ticketing records of daily data communication transactions, problems and remedial actions taken, or installation activities.
33. Consults with departments/users to develop action plans; researches and reads technical materials, confers with users, or conducts diagnostics to investigate and resolve problems or to provide technical assistance and support.
34. Researches and reads technical materials, confers with users, or conducts diagnostics to investigate and resolve problems or to provide technical assistance and support.
35. Refers major hardware or software problems or defective products to internal departments or technicians for service.
36. Develops training materials, communications, and/or procedures, and trains or informs users in the proper use of hardware or software.
37. Reads technical materials or attends conferences and seminars to continue job-related education and to maintain knowledge of hardware and software.
38. Stays abreast of advances in technology.
39. Maintains data integrity and confidentiality.
40. Serves as trainer and mentor for junior employees.
41. Ensures compliance with University and departmental policies and procedures.
42. Completes special projects as assigned.
43. Performs other duties as assigned or required.
Required Knowledge, Skills, & Abilities: Knowledge:
1. Computers and Electronics - General knowledge of computer hardware and software, including applications, programming, and/or systems configuration.
2. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
3. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4. Clerical - General knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
6. Advanced knowledge of MS Access and/or other database reporting tools.
7. General knowledge of standard Adobe Suite.

1. Systems Analysis - Proficient skills in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
2. Systems Evaluation - Proficient skills in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
3. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
4. Complex Problem Solving - Advanced skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
5. Judgment and Decision Making - Advanced skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
6. Social Perceptiveness - Proficient skills in being aware of others' reactions and understanding why they react as they do.
7. Negotiation - Proficient skills in bringing others together and trying to reconcile differences.

1. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
4. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
5. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Must be available to work on call 24 hours per day, 7 days per week to handle emergencies.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be required to work nights or weekends.
Job Requirements:  
Required Certifications/Licensures:  
Required Education: Bachelor's Degree
Major (if required):  
Required Experience: 1. Four (4) for more years of related business analyst experience.

2. Familiarity with and experience using Six Sigma, CMM, CMMI, ISO 900/1 or related process improvement methods.
Preferred Qualifications: 1. Agile/Scrum Certifications.

2. Business Analysis Certifications.
Is this a safety sensitive position? No  
Background Screening Required? Yes  
Pre-Employment Conditions:


Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.

Advertised: Eastern Daylight Time
Applications close: Eastern Standard Time

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