International Student Advisor II - 999171

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Provides superior customer service by advising potential and enrolled international students and scholars regarding regulatory compliance. Facilitates student success by ensuring compliance and resolving student issues interfering with admission, enrollment, and graduation.

Job Category: Exempt

Hiring Range: 

Pay Basis:  Annually

Subject to Grant Funding? No  

Essential Job Functions: 

1. Serves as Designated School Official (DSO) or Principal Designated School Official (PDSO) for F-1 visas.
2. Works with the university SEVIS Compliance Officer and OISS Front Desk staff to gather information, provide reports, and take appropriate action regarding the maintenance of F-1 student and J-1 student and scholar statuses.
3. Provides customized presentations and services to university offices and academic programs.
4. Serves as trainer and mentor for junior employees.
5. Tracks and monitors student immigration status for assigned program(s) or cohorts.
6. Advises students and management regarding immigration and student authorization regulations, issues, and strategies, and facilitates visa application processing.
7. Participates in the planning and conducting of orientation and workshops.
8. Acts as liaison between students, faculty, college and university departments, and government agencies.
9. Counsels individuals to help them understand and overcome personal, social, multicultural, or behavioral problems affecting their educational situations.
10. Reviews transcripts and class registrations to ensure maintenance of students' immigration status.
11. Provides students with information on topics, such as college degree programs, admission requirements, and financial aid opportunities.
12. Assesses needs for assistance, such as rehabilitation, financial aid, or additional training, and refers clients to the appropriate services.
13. Prepares reports on outreach to students and activities as required by administration.
14. Maintains accurate and complete student records as required by laws, policies, and administrative regulations.
15. Acts as a subject matter expert for assigned system(s).
16. Oversees the daily performance of assigned computer system(s).
17. Operates spreadsheet programs and other types of software to load and manipulate data and to produce reports.
18. Retrieves, separates and sorts program output as needed, and sends data to specified users.
19. Develops and implements processes and reports to audit data quality, ensure accuracy, and increase productivity.
20. Maintains data integrity and confidentiality.
21. Maintains or monitors departmental and/or program websites.
22. Attends meetings, educational conferences, and training workshops and serves on committees.
23. Ensures compliance with university policies and procedures; county, state, federal, and international regulations; professional association guidelines; and accreditation requirements.
24. Prepares, updates, and monitors SEVIS I-17 documentation, and assists with reaccreditation.
25. Arranges, documents, processes, approves, and monitors Optional Practical Training (OPT) and Curricular Practical Training (CPT) applications, and submits to federal authorities.
26. Completes special projects as assigned.
27. Performs other duties as assigned or required.

Job Requirements: Must be a U. S. Citizen or Permanent Resident

Required Knowledge, Skills, & Abilities: Knowledge:
1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
2. Psychology - General knowledge of human behavior and performance, individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
3. Therapy and Counseling - General knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

5.4. Law and Government - General knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.


Skills:
1. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Speaking and Presenting - Advanced skills in talking to others to convey information effectively in individual or large group settings.
3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
4. Social Perceptiveness - Advanced skills in being aware of others' reactions and understanding why they react as they do.
5. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
6. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
7. Judgment and Decision Making - Advanced skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
8. Service Orientation - Advanced skills in actively looking for ways to help people.
9. General knowledge of MS Office Suite (Outlook, Word and Excel).


Abilities:
1. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).

Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Required Certifications/Licensures: 

Required Education: Bachelor's Degree

Major (if required: 

Required Experience: Three (3) or more years of student advising experience in an academic environment.

Preferred Qualifications: 

1. Experience working with Student and Exchange Visitor Information System (SEVIS) and other international student management systems (such as
Ellucian or ISSM).
2. Bilingual
3. Certified Notary Public
4. Master’s Degree
5. Prior experience working with M, F & J visas.

Is this a safety sensitive position? No  

Background Screening Required?  No  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.