We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Supports NSU’s success by managing Veteran Education Benefit Programs and acting as the primary School Certifying Official (SCO) for VA benefits, guaranteeing accurate and timely benefit certification and compliance with federal regulations. Oversees student records and financial aid related to veterans’ education benefits, while leading a team of certifying officials.
Job Category: Exempt
Hiring Range: $65,895.00 Annually
Pay Basis: Annually
Subject to Grant Funding? No
Essential Job Functions:
1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with university policies and procedures.
2. Maintains departmental procedures and remains up to date on institutional and federal regulations.
3. Administers, awards, and makes revisions and adjustments to grants, loans, and Federal Work-Study to ensure compliance with regulations and adherence to established guidelines.
4. Manages the email inbox ensuring timely and appropriate responses to all inquiries.
5. Administers and oversees Veterans Education Benefit programs in full compliance with VA regulations, policies, and procedures. Maintains accurate, audit-ready student and institutional records for review by the Department of Veterans Affairs, State Approving Agencies, and other regulatory bodies.
6. Prepares for and coordinates VA Supervisory Visits and Compliance Surveys, working closely with VA Compliance Specialists and regulatory agencies to ensure institutional and student records meet federal requirements.
7. Attends monthly VA training sessions and serves as a liaison for veteran benefit recipients, maintaining ongoing communication with the VA Regional Processing Office, State Approving Agency (SAA), and Education Liaison Representative (ELR).
8. Keeps up to date on VA programs, policies, and regulatory changes to ensure accurate and compliant administration of benefits.
9. Researches and responds to veterans' inquiries using university and VA database records, and reviews special circumstances that may impact students’ aid or benefits.
10. Provides comprehensive counseling and guidance on veteran education benefits, financial aid options, and student billing to support informed decision-making and promote student success.
11. Reports student enrollment to the VA for benefits by accurately certifying enrollment dates, status, tuition, fees, and changes using VA’s Enrollment Manager system, in compliance with VA regulations.
12. Notifies the State Approving Agency (SAA) of significant changes to programs, policies, or approval criteria, and submits institutional catalogs for approval annually.
13. Notifies the Department of Veterans Affairs of any changes to SCO staff.
14. Generates and distributes reports to ensure timely notification of enrollment status changes to the VA, certifying and reporting only degree-applicable courses.
15. Participates in developing and maintaining the VA website to provide up-to-date information for students.
16. Conducts presentations and workshops on veterans and financial aid for prospective and current students, and trains staff on veteran benefits and OSS policies and procedures.
17. Works evenings and weekends, as needed.
18. Completes special projects as assigned.
19. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities: Knowledge:
1. Financial Aid – Advanced knowledge of federal and state financial aid and VA regulations.
2. Customer and Personal Service – Proficient knowledge of principles and processes for providing customer and personal services.
3. Administration and Management - General knowledge of business and management principles involved resource allocation, leadership techniques, and/or coordination of people and resources.
4. Personnel and Human Resources - General knowledge of principles and procedures for personnel recruitment, selection, and training.
5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
Skills:
1. Critical Thinking - Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
2. Service Orientation - Advanced skills in actively looking for ways to help people.
3. Self-Direction - Advanced skills in motivating oneself to work independently, as well as working well within teams.
4. Complex Problem Solving – Advanced skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
5. Time Management - Advanced skills in managing one's own time and the time of others.
6. Judgment and Decision Making – Advanced skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
7. Instructing – Advanced skills in teaching others how to do something.
Abilities:
1. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
4. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
5. Ability to maintain confidential information.
6. Ability to work flexible hours in the evenings and weekends.
Physical Requirements and Working Conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.
Required Certifications/Licensures:
Required Education: Bachelor's Degree
Major (if required:
Required Experience: 1. Minimum (4) years of financial aid experience in an academic setting, including direct experience with Veterans’ Affairs programs.
2. Prior supervisory experience.
Preferred Qualifications:
1. Familiarity with VA systems such as Enrollment Manager, and student information systems.
2. Experience with Ellucian Banner software
Is this a safety sensitive position? No
Background Screening Required? Yes
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
Thank you
Thank you
Thank you
We use cookies.
Some are necessary to operate the website and its functions. Others help personalize, improve content and services to show you the most relevant job opportunities. With the decision "Accept essential only" we will respect your privacy and will not set cookies that aren't necessary for the operation of the site.