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Director - Quality Assurance & Compliance - 998850
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Job Number: 505714
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: Dentistry-Admin
Categories: Academic Administration / Instructional Design & Support / Management / Executive
| About Us: |
We are excited that you are considering joining Nova Southeastern University!
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. NSU considers applicants for all positions without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity or expression, genetic information, disability, political affiliation or belief, national origin, marital or veteran status or any other legally protected status. |
| Job Title: | Director - Quality Assurance & Compliance - 998850 |
| Location: | Fort Lauderdale-Davie, Florida |
| Work Type: | Full Time with Full Benefits |
| Job Category: | Exempt |
| Hiring Range: | |
| Pay Basis: |
Annually |
| Subject to Grant Funding?: | No |
| Essential Job Functions: | 1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with university policies and procedures. 2. Directs daily operations of department, analyzing workflow, establishing priorities, developing standards, and setting deadlines. 3. Acts as a subject matter expert for assigned system(s). 4. Develops, implements, and maintains operational reports and dashboards ensuring resources are current, accurate, and provide critical insights to the organization. 5. Develops monitoring systems, collects, analyzes data, and provides recommendations for quality improvement. 6. Develops and implements processes and reports to audit data quality, ensure accuracy, and increase productivity. 7. Assists in developing Self Study and Database for accreditation agency. 8. Oversees and troubleshoots daily operations of AxiUm clinical information systems. 9. Serves as resource for faculty, students and staff addressing computer issues, providing recommendations to enhance information systems and promote more efficient, cost-effective clinic operations. 10. Serves as liaison between the dental school and CIS department ensuring timely and proper resolution of issues. 11. Utilizes data management techniques to optimize data for analysis; applies analytic methods to convert data to actionable information to drive practice improvement (quality, safety, and cost). 12. Aids users in developing and utilizing reports necessary for operations oversight, including student productivity, patient quality assurance, accurate and timely charges and collections, and compliance with state law regarding record keeping and documentation. 13. Updates and oversees the use of procedure codes to remain in compliance with governmental regulations and accreditation agencies. 14. Develops training materials and procedures and conducts user training sessions to ensure proper utilization of hardware or software. 15. Develops web-based interactive training materials for independent training to ensure compliance with CDM protocols. 16. Projects management for development of unimplemented axiUm modules, especially grading and treatment planning. 17. Meets with users to gather system requirements, analyze the requirements, and formulate a plan to develop the systems and procedures to satisfy the requirements. 18. Recognizes and identify areas where existing policies and procedures related to axiUm require change. 19. Captures data that aligns with clinical workflows in structured and reliable ways to enable export for internal or external electronic reporting according to HIPAA and data security policies. 20. Combines data mining and data visualization techniques to identify and understand patterns, relationships, and/or outcomes. 21. Synthesizes information/data, formulates a plan, and prioritizes action with clear goals, timelines, and measurable outcomes by deployment due dates. 22. Develops, tests, implements, and evaluates new or modified informatics solutions, data structures, and decision-support mechanisms to support patient outcomes and surgical services processes. 23. Facilitates pilots, trials, or test/validation workgroup(s) to ensure data integrity and accuracy. 24. Completes other projects as assigned. 25. Performs other duties as assigned or required. |
| Marginal Job Functions: | |
| Required Knowledge, Skills, & Abilities: | Knowledge: 1. Personnel and Human Resources - General knowledge of principles and procedures for personnel recruitment, selection, and training. 2. Administration and Management - General knowledge of business and management principles involved in strategic planning, resource allocation, budgeting, leadership techniques, and/or coordination of people and resources. 3. Computers and Electronics - General knowledge of computer hardware and software, including applications and programming. 4. Education and Training - Working knowledge of principles and methods for training design, and the measurement of training effects. 5. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. 6. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 7. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint, PowerBI, axiUm). Skills: 1. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 2. Speaking - Advanced skills in talking to others to convey information effectively. 3. Reading Comprehension - Advanced understanding of written sentences and paragraphs in work-related documents. 4. Complex Problem Solving - Advanced skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 5. Time Management - Advanced skills in managing one's own time and the time of others. 6. Active Learning - Advanced skills in understanding the implications of new information for both current and future problem solving and decision-making. 7. Instructing - Proficient skills in teaching others how to do something. 8. Judgment and Decision Making - Advanced skills in considering the relative costs and benefits of potential actions to choose the appropriate one. 9. Operation and Control - Advanced skills in controlling operations of equipment or systems. 10. Negotiation - Proficient skills in bringing others together and trying to reconcile differences. Abilities: 1. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Ability to read and interpret clinical chart notes, understanding of dental procedures and terminology. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. 5. Selective Attention - The ability to concentrate on a task over a period of time, without being distracted. 6. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships. 7. Ability to maintain confidential information. 8. Ability to quickly learn software platforms such as MS SQL Server, Tableau, and other BI tools. Physical Requirements and Working Conditions: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Speech Recognition - Must be able to identify and understand the speech of another person. 4. May be required to work nights or weekends. 5. Travel - Must be able to travel on a daily and/or overnight basis. 6. Travel – Must be able to commute to local meetings or events. 7. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 8. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. |
| Job Requirements: | |
| Required Certifications/Licensures: | |
| Required Education: | Bachelor's degree |
| Major (if required): | |
| Required Experience: | Six (6) to eight (8) years of experience in clinical informatics and electronic health records systems. |
| Preferred Qualifications: | Master’s degree |
| Is this a safety sensitive position? | No |
| Background Screening Required? | No |
| Pre-Employment Conditions: |
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| Sensitivity Disclaimer: | Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. |
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