Assistant Director - Student Experience - 992672

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Designs, implements, and evaluates high-impact programs and services that promote student success. Provides personalized outreach and advocacy to connect graduate, online, and non-traditional students with meaningful involvement opportunities and essential support resources.

Job Category: Exempt

Hiring Range:  $57,900.00

Pay Basis:  Annually

Subject to Grant Funding? No  

Essential Job Functions: 

1. Plans, directs, supervises, and coordinates the work activities of Graduate Assistants and Federal Work-Study staff, including hiring, coaching, evaluating, and terminating. Approves timecards.

2. Travels to regional campuses 1–2 times per semester to ensure consistent engagement and support across all student populations.

3. Provides strategic leadership and oversight for all student engagement initiatives, programming, and operational support functions.

4. Cultivates a campus culture that fosters a strong sense of belonging, affinity, and retention among students at NSU.

5. Conducts personalized outreach to new students to inform them of available resources and facilitate their connection to the university through events such as orientation, Weeks of Welcome, and student organization fairs.

6. Creates opportunities for students to engage in developmental activities that support personal growth and help shape their identity as members of the NSU community.

7. Supports students by offering programs and services tailored to their unique needs and recognizing their accomplishments.

8. Provides oversight for the development and success of all 14 student government associations. Assists with daily operations, recruits and trains student leaders, ensures organizations remain active and engaged, and assumes overall responsibility for the effectiveness and impact of student governance.

9. Serves as a liaison among students, faculty, and college and university departments, fostering collaborative relationships and open communication.

10. Assists in the adjudication of cases involving potential violations of the Student Code of Conduct.

11. Contributes to the development of departmental goals that align with the university’s mission and strategic priorities.

12. Designs, orders, and maintains departmental marketing materials; oversees and updates departmental and program websites.

13. Manages and updates the monthly engagement calendar to provide students with diverse engagement opportunities.

14. Advises and holds ultimate responsibility for the President 64, the Sharkettes Dance Team, and the management of Razor the Mascot.

15. Coordinates and oversees travel logistics for events.

16. Provides overall direction, supervision, and coordination in the planning and execution of special events such as Weeks of Welcome, Homecoming, and the monthly engagement calendar.

17. Provides monthly reports on programming, enrollment, and other key data.

18. Completes special projects as assigned.

19. Performs other duties as assigned or required.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Knowledge of current theories and best practices related to college student development and engagement.
2. Knowledge of student activities programs.
3. Administration and Management - General knowledge of business and management principles involved in strategic planning, resource allocation, budgeting, and/or coordination of people and resources.
4. Personnel and Human Resources - Working knowledge of principles and procedures for personnel recruitment, selection, and training.
5. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services.
6. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
7. Psychology - General knowledge of human behavior and performance, individual differences in ability, personality, and interests; learning and motivation.
8. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills:
1. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Speaking - Advanced skills in talking to others to convey information effectively.
3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
4. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
6. Service Orientation - Proficient skills in actively looking for ways to help people.

Abilities:
1. Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
2. Written Expression - The ability to communicate information and ideas in writing so others will understand.
3. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
4. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
5. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
6. Ability to travel 1-2 times per month or as needed.
7. Ability to thrive in a fast-paced, dynamic environment.
8. Ability to work independently and as part of a team.
9. Ability to work flexible hours, including evenings and weekends.

Physical Requirements and Working Conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.

Required Certifications/Licensures: 

Required Education: Bachelor's degree

Major (if required: 

Required Experience: Minimum of four (4) years of closely related experience, preferably in student leadership development and student programming.

Preferred Qualifications: 

1. Previous experience working in higher education, working with diverse student populations.
2. Prior experience supervising work activities of staff at distant locations.
3. Previous experience supervising student employees and/or student leaders.

Is this a safety sensitive position? No  

Background Screening Required?  No  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.