We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Prepares and serves alcoholic and non-alcoholic beverages, interacts with members and guests, manages food service, and ensures responsible alcohol service, all while maintaining a clean and organized bar area.
Job Category: Non-Exempt
Hiring Range: Commensurate with experience
Pay Basis: Hourly
Subject to Grant Funding? No
Essential Job Functions:
1. Provides immediate attention to members and guests upon arrival to ensure a quality dining experience.
2. Mixes cocktails and other alcoholic beverages according to recipes or member / guests’ requests.
3. Serves wine, beer and other drinks: ensues drinks are prepared and served correctly, including proper glassware and temperature.
4. Prepares fruit and other garnishes for drinks.
5. Verifies customer age and ensures responsible alcohol service.
6. Assists with bar inventory management and ordering supplies, including stocking liquor, beer, wine, mixers, and other supplies.
7. Participates in bar training and development programs.
8. Processes food and beverage checks daily: verifies the accuracy of prices, state and federal taxes, tips, and all other charges as prescribed by standard operating procedures.
9. Performs and completes assigned side work tasks for opening procedures to ensure smooth operation of services.
10. Attends pre-meal meetings as requested by the Food & Beverage Manager.
11. Suggests menu items and recites the soup of the day and chef's special to members and guests.
12. Coordinates food service. Takes members’ and guests' orders, follows sanitation requirements, safety, accident and emergency policies and procedures as sanctions to ensure compliance with all state, local, and club laws.
13. Maintains a clean and organized bar area.
14. Suggests and serves dessert, coffee, etc.
15. Assists other servers in their tasks as needed.
16. Performs clean-up and end of shift closing duties.
17. Completes special projects as assigned.
18. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities: Knowledge:
1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services.
2. Proficient knowledge in food and beverage service.
3. Proficient knowledge of restaurant operations, service procedures and function.
4. Proficient knowledge of alcohol types and their characteristics, including how to serve and pour them accurately.
Skills:
1. Service Orientation – Proficient skills in actively looking for ways to help people.
2. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
3. Judgment and Decision Making – Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
4. Time Management – Proficient skills in managing one's own time and the time of others.
5. Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Speaking – Proficient skills in talking to others to convey information effectively.
Abilities:
1. Manual Dexterity - The ability to use your hands in a skillful, coordinated way to grasp and manipulate objects and demonstrate small, precise movements.
2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
3. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
5. Ability to take orders and properly deliver to appropriate table(s).
6. Ability to handle money and operate POS register.
Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.
8. Must be able to lift a tray weighing up to 20lbs.
9. Must be able to reach, bend, and stoop.
10. Punctuality and regular and reliable attendance.
Required Certifications/Licensures: Must possess Food Handler Certification within 30 days of hire.
Required Education: High School Diploma or Equivalent
Major (if required:
Required Experience: Six (6) months of customer service and/or fine dining is required.
Preferred Qualifications:
Prior experience in a private club and/or resort is preferred.
Is this a safety sensitive position? Yes
Background Screening Required? No
Pre-Employment Conditions:
Drug Testing
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
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