Coordinator - Administrative Systems - 992465

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Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Responsible for the management of student records and curriculum data in the Banner and Degree Works systems and resolves data integrity issues.

Job Category: Non-Exempt

Hiring Range:  $21.50 per hour/$41,925.00 annually

Pay Basis:  Hourly

Subject to Grant Funding? No  

Essential Job Functions: 

1. Reviews and enters student and course data into the Banner and Degree Works software systems to change, update and maintain student records.
2. Coordinates with colleges to ensure course offerings and curriculum rules are update to date term by term and that Degree Works data is accurate for final student degree approvals.
3. Identifies and corrects changes to academic records that impact current and past registrations and fee assessments.
4. Acts as a subject matter expert for assigned system(s).
5. May act as project leader for assigned project(s).
6. Tests programs or databases, corrects errors, and makes necessary modifications.
7. Helps programmers and systems analysts test and debug new programs.
8. Oversees the daily performance of assigned computer system(s).
9. Enters commands and observes system functioning to verify correct operations and detect errors.
10. Operates spreadsheet programs and other types of software to load and manipulate data and to produce reports.
11. Retrieves, separates and sorts program output as needed, and sends data to specified users.
12. Generates reports to audit data quality, ensure accuracy and system integrity, and increase productivity.
13. Assists computer users encountering problems.
14. Answers user inquiries regarding computer software/hardware operations or systems complications to resolve problems.
15. Assists with daily data communication transactions, problems and remedial actions taken, or installation activities.
16. Consults with departments/users to develop action plans; researches and reads technical materials, confers with users, or conducts diagnostics to investigate and resolve problems or to provide technical assistance and support.
17. Refers major hardware or software problems or defective products to internal departments or technicians for service.
18. Assists in developing training materials and procedures, and trains users in the proper use of software/applications, as well as policies and procedures.
19. Maintains data integrity and confidentiality.
20. Completes special projects as assigned.
21. Performs other duties as assigned or required.

Job Requirements: Prior to submitting your application:
Ensure your application is accurate and up to date
Complete the entire application
Provide only professional references

Required Knowledge, Skills, & Abilities: Knowledge:
1. Computers and Electronics - Working knowledge of computer hardware and software, including applications, programming, and/or systems configuration.
2. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.

3. English Language - Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
5. General knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
Skills:
1. Active Listening - Basic skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate time.
2. Speaking - Basic skills in talking to others to convey information effectively.
3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
4. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
5. Complex Problem Solving - Basic skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
6. Time Management - Basic skills in managing one's own time and the time of others.
7. Active Learning - Basic skills in understanding the implications of new information for both current and future problem-solving and decision-making.
8. Instructing - Basic skills in teaching others how to do something.
9. Judgment and Decision Making - Basic skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
10. Operation and Control - Basic skills in controlling operations of equipment or systems.
11. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do.
12. Negotiation - Basic skills in bringing others together and trying to reconcile differences.

Abilities:
1. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
3. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

Physical Requirements and Working Environment:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Speech Recognition - Must be able to identify and understand the speech of another person.
5. ravel - Must be able to travel on a daily and/or overnight basis.
6. May be required to work nights or weekends.
7. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
8. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Required Certifications/Licensures: 

Required Education: Associate's Degree

Major (if required: 

Required Experience: Minimum of one (1) year of related experience, preferably with software systems.

Preferred Qualifications: 

Experience with Banner software system.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.