Coordinator – Administrative Systems (Bursar) - 999604

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Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

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Primary Purpose:

Responsible for analyzing and automating the Bursar’s Banner job processes, and Automatic Scheduler; resolves data integrity issues, tests upgrades, manages student communications, and TouchNet payment functions.

Job Category: Non-Exempt

Hiring Range:  $21.50 per hour/$41,925.00 annually

Pay Basis:  Hourly

Subject to Grant Funding? No  

Essential Job Functions: 

1. May act as a subject matter expert for assigned system(s).

2. May act as project leader for assigned project(s).

3. Tests programs or databases, corrects errors, and makes necessary modifications.

4. Oversees the daily performance of assigned computer systems such as Bursar Banner job process and Automatic Scheduler.

5. Oversees Automatic Scheduler jobs that post late fees, holds, and BAPP, to student records among other new jobs, as necessary.

6. Enters commands and observes system functioning to verify correct operations and detect errors.

7. Operates spreadsheet programs and other types of software to load and manipulate data and to produce reports.

8. Retrieves, separates, and sorts program output as needed, and sends data to specified users.
9. Generates Bursar reports to audit data quality, ensure accuracy, and increase productivity, as well as ad-hoc reports/queries.

10. Oversees the Bursar Banner module for the upgrades and updates.

11. Oversees the testing of TouchNet payment system used to send student bills and take payments.

12. Reviews Bursar processes, documents, and analyzes data.

13. Coordinates with Registrar and Financial Aid when implementing new processes to ensure tuition charges are correct and assessed properly.

14. Creates Fee Assessment reports and processes that may impact other areas within NSU.

15. Helps programmers and systems analysts test and debug new programs.

16. Assists computer users encountering problems.

17. Assists with daily data communication transactions, problems and remedial actions taken, or installation activities.

18. Refers major hardware or software problems or defective products to internal departments or technicians for service.

19. Assists in developing training materials and procedures, and trains users in the proper use of software/applications, as well as policies and procedures.

20. Maintains data integrity and confidentiality.

21. Completes special projects as assigned.

22. Performs other duties as assigned or required.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Computers and Electronics - Working knowledge of computer hardware and software, including applications, programming, and/or systems configuration.

2. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
4. Working knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills:
1. Active Listening - Basic skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate time.
2. Speaking - Basic skills in talking to others to convey information effectively.
3. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
4. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
5. Complex Problem Solving - Basic skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
6. Time Management - Basic skills in managing one's own time and the time of others.
7. Active Learning - Basic skills in understanding the implications of new information for both current and future problem-solving and decision-making.
8. Instructing - Basic skills in teaching others how to do something.
9. Judgment and Decision Making - Basic skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
10. Operation and Control - Basic skills in controlling operations of equipment or systems.
11. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do.
12. Negotiation - Basic skills in bringing others together and trying to reconcile differences.

Abilities:
1. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
3. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

Physical Requirements and Working Conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.

Required Certifications/Licensures: 

Required Education: Associate's degree or sixty (60) completed college credit hours.

Major (if required: 

Required Experience: 1. Minimum of one (1) year of related experience, preferably with software systems.

Preferred Qualifications: 

1. Experience with Banner software system and Microsoft excel.

2. One (1) year of accounting experience.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.