Gift Shop Associate - 992752

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Position greets visitors and sells general merchandise related to marine education. Provides customer service to guests, accounts for budget expenses, processes reports and helps support other MEEC departments such as education and animal care. Position assists with public communications through NSU, Broward County Parks and Rec., and the MEEC's social media feeds. Works under the direction of the Director of the MEEC.

Job Category: Non-Exempt

Hiring Range:  13.00

Pay Basis:  Hourly

Subject to Grant Funding? Yes  

Essential Job Functions: 

1. Operates cash drawer daily and handles payment for shop items. Manages opening and closing procedures
2. Maintains and reports sales figures.
3. Ensures a positive shopping experience through excellent customer service.
4. Orders and stocks merchandise, controls inventory, and minimize waste.
5. Maintains cleanliness of sales floor displays to ensure a welcoming atmosphere.
6. Researches and procures new inventory items. Works with vendors to identify opportunities for growth.
7. Develops and implements visual merchandising strategies to enhance product appeal and sales.
8. Assists with answering telephone calls, replying to messages and emails, and forwarding calls and information to other staff.
9. Assists with needs from other departments such as education and animal care.
10. Assists in daily operations of MEEC at the Carpenter House facility.
11. Manages the Online MEEC Store.
12. Performs other duties as assigned or required.

Job Requirements: 

Required Knowledge, Skills, & Abilities: 1. Excellent customer service skills and effective communication.
2. Knowledge of retail operation for museum or similar educational organization.
3. Organized self-starter with ability to build educational gift shop inventory.
4. Knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
5. Database and data entry skills.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
1. Ability to walk up and down two flights of stairs, multiple times, daily.
2. Ability to work a 9:00a-5:00p shift from Tuesday through Saturday.
3. Handling and Moving Objects - Must be able to use both hands in handling, installing, positioning, and moving materials and manipulating things.
4. Static strength - Must be able to exert maximum muscle force to lift, push, pull, or carry objects.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of silting and/or standing in performance of job duties.

Required Certifications/Licensures: 

Required Education: High School Diploma or Equivalent

Major (if required: 

Required Experience: High school diploma or equivalent and three (3) years of customer service and cashier experience.

--OR--

Bachelors degree and up to six (6) months of customer service and cashier experience.

Preferred Qualifications: 

1. Bachelors degree and up to six (6) months of customer service and cashier experience.
2. Experience working in educational environment.
3. Experience working with vendors for graphic design approval.
4. Experience working with purchase order systems.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.