Temporary Giving Societies & Strategic Stewardship Manager

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Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

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Primary Purpose:

Contributes to the achievement of Advancement and Community Relations fundraising and engagement objectives through the strategic management of donor recognition societies and the development and execution of personalized stewardship plans for leadership-level donors.
Reporting to the Director of Donor Relations and Stewardship, this position is responsible for strengthening donor relationships, increasing donor retention, enhancing donor recognition efforts, coordinating 1964 Society, President’s Associates, and President’s Circle engagement activities, and ensuring meaningful stewardship and recognition experiences for major donors.

Job Category: Non-Exempt

Hiring Range: 

Pay Basis:  Hourly

Subject to Grant Funding? No  

Essential Job Functions: 

1. Manages the day-to-day administration and growth of Advancement and Community Relations giving societies other than the NSU Fellows Society, including membership tracking, recognition programs, communications, and benefit fulfillment.
2. Develops and implements individualized stewardship plans for major donors, in partnership with development officers and advancement leadership.
3. Coordinates strategic donor engagement opportunities, including campus visits, donor meetings, impact presentations, and recognition events.
4. Oversees donor society membership records and related reporting to ensure accuracy and timely donor recognition.
5. Collaborates with development officers, academic leadership, and program staff to gather impact information and create meaningful stewardship communications.
6. Coordinates personalized stewardship activities, including impact reports, donor correspondence, milestone recognition, and special acknowledgments.
7. Assists with planning and execution of donor recognition initiatives associated with the Advancement and Community Relations giving societies other than the NSU Fellows Society.
8. Monitors and tracks stewardship commitments, donor engagement activities, and recognition obligations to ensure timely completion.
9. Produces reports and analyses related to giving society participation, donor engagement, stewardship fulfillment, and retention efforts.
10. Assists with special projects related to donor relations, stewardship, and fundraising strategy.
11. Performs other duties as assigned or required.

Job Requirements: • Establish and manage stewardship plans for major donors.
• Strengthen engagement and retention efforts for leadership-level donors.
• Support the growth and administration of donor recognition programs other than the NSU Fellows Society.
• Improve consistency and completion of stewardship deliverables.
• Create sustainable stewardship processes and documentation for long-term implementation.

Required Knowledge, Skills, & Abilities: Knowledge
1. Working knowledge of donor relations, stewardship, fundraising, alumni relations, or customer relationship management principles.
2. Knowledge of donor recognition programs and relationship management strategies.
3. Proficient knowledge of written communication, business correspondence, and donor-centered messaging.
4. Working knowledge of database management and reporting systems.
5. Proficient knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Skills
1. Relationship Management: Demonstrated ability to build and maintain productive relationships with internal and external constituents.
2. Project Management: Ability to manage multiple projects and deadlines simultaneously.
3. Communication: Excellent verbal and written communication skills.
4. Organization: Strong attention to detail and ability to coordinate complex stewardship activities.
5. Analytical Skills: Ability to gather, analyze, and interpret donor and engagement data.
6. Collaboration: Ability to work effectively with advancement staff, academic leaders, and university stakeholders.
7. Customer Service Orientation: Commitment to providing exceptional donor experiences.

Abilities
1. Ability to exercise discretion and maintain confidentiality.
2. Ability to prioritize competing demands and adapt to changing priorities.
3. Ability to identify opportunities to strengthen donor engagement and stewardship.
4. Ability to create organized systems for tracking donor interactions and stewardship obligations.
5. Ability to communicate effectively with donors, volunteers, and university leadership.

Required Certifications/Licensures: 

Required Education: High School Diploma or equivalent

Major (if required: 

Required Experience: Three (3) to five (5) years of experience in donor relations, stewardship, fundraising, alumni relations, customer relationship management, event management, communications, or a related field.

Preferred Qualifications: 

Bachelor's Degree
Experience working in higher education advancement.
Experience managing donor recognition programs or giving societies.
Experience preparing donor impact reports and stewardship communications.
Experience using advancement CRM systems such as Blackbaud CRM.
Experience supporting major gift fundraising efforts.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.