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Manager - Revenue Cycle - 992919
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Job Number: 506382
Work Type: Full Time with Full Benefits
Location: Fort Lauderdale-Davie, Florida
Department: Clinical Collection Service
Categories: Healthcare - Clinic Administration, Medical Professionals & Technicians
| About Us: |
We are excited that you are considering joining Nova Southeastern University!
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. NSU considers applicants for all positions without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity or expression, genetic information, disability, political affiliation or belief, national origin, marital or veteran status or any other legally protected status. |
| Job Title: | Manager – Revenue Cycle - 992919 |
| Location: | Fort Lauderdale-Davie, Florida |
| Work Type: | Full Time with Full Benefits |
| Job Category: | Exempt |
| Hiring Range: | |
| Pay Basis: |
Annually |
| Subject to Grant Funding?: | No |
| Essential Job Functions: | 1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with university policies and procedures. 2. Supervises the daily operations of the medical accounts receivable department, including staff management and workflow oversight. 3. Ensures accurate and timely submission of medical claims to insurance companies and other payers. 4. Monitors and manages aging reports, addresses overdue accounts, and implements strategies to reduce accounts receivable days (AR Days). 5. Collaborates with billing and coding teams to ensure accurate and complete claim submissions. 6. Tracks and manages outstanding claims, following up with payers and patients as necessary to expedite payment. 7. Addresses and resolves patient billing inquiries, disputes, and payment issues, as well as complex issues related to patient accounts and insurance reimbursements. 8. Develops and implements payment plans for patients with outstanding balances, ensuring clear communication and compliance with payment arrangements. 9. Prepares and presents regular reports on accounts receivable performance, including aging reports, collection metrics, and cash flow projections. 10. Analyzes accounts receivable data to identify trends, issues, and opportunities for process improvement, while also recommending opportunities for process automation and optimization to reduce manual tasks and enhance overall workflow. 11. Provides actionable insights and recommendations to senior management to enhance revenue cycle performance. 12. Develops and implements policies and procedures to improve the efficiency and effectiveness of the accounts receivable function. 13. Builds and maintains effective relationships with patients, insurance companies, and other payers. 14. Performs other duties as assigned. 15. Completes special projects as assigned. |
| Marginal Job Functions: | 1. Attends meetings and additional trainings as necessary. |
| Required Knowledge, Skills, & Abilities: | Knowledge: 1. Proficient knowledge of MS Office Suite (Outlook, Word and Excel). 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. 4. Expert knowledge of healthcare regulations, insurance policies, and compliance standards related to billing and collections. 5. Proficient knowledge of accounts receivable software and financial reporting. Skills: 1. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 2. Speaking - Advanced skills in talking to others to convey information effectively. 3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 4. Reading Comprehension - Advanced understanding of written sentences and paragraphs in work-related documents. 5. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one. 6. Writing - Advanced skills in communicating effectively in writing as appropriate for the needs of the audience. 7. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 8. Service Orientation - Proficient skills in actively looking for ways to help people. 9. Communication - Excellent verbal and written communication skills, with the ability to create engaging content. Abilities: 1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). 4. Collaboration - Ability to work effectively with colleagues and supervisors. 5. Analytics - Ability to assess data, identify trends, and recommend improvements. 6. Ability to enter and verify information with accuracy. 7. Ability to maintain confidential information. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. |
| Job Requirements: | |
| Required Certifications/Licensures: | |
| Required Education: | Bachelor’s degree |
| Major (if required): | Healthcare Administration, Accounting, Finance, or a related field. |
| Required Experience: | Minimum of six (6) years of experience in medical accounts receivable, payment posting, or a related role |
| Preferred Qualifications: | Previous experience in a medical or healthcare setting with knowledge of medical billing and coding processes. |
| Is this a safety sensitive position? | No |
| Background Screening Required? | Yes |
| Pre-Employment Conditions: |
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| Sensitivity Disclaimer: | Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. |
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Applications close: Eastern Standard Time