Social Services Director - 991368

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Primary Purpose:

Develops the ALS social services program to ensure the highest quality of care and support for individuals and families. Performs strategic planning, service program development, staff/student supervision, patient counseling and community outreach to enhance service delivery and meet organizational goals.

This position is contingent on the availability and continuation of external-funding and/or contract. As such, any offer of employment may be withdrawn or employment ended in the event the external funding and/or contract ceases or is reduced.

Job Category: Exempt

Hiring Range: 

Pay Basis:  Annually

Subject to Grant Funding? Yes  

Essential Job Functions: 

1. Develops and implements policies, procedures, and best practices for ALS social service programs.
2. Leads initiatives to improve the effectiveness and impact of social services.
3. Collaborates with leadership to align programs with the organization’s mission and goals, including tailoring social services and counseling to individual patient and caregiver needs.
4. Advocates for individuals and families, ensuring access to necessary resources and services.
5. Addresses complex cases and support crisis intervention efforts as needed.
6. Establishes and maintains partnerships with community organizations, government agencies, and service providers.
7. Represents the organization in public forums, conferences, and networking events.
8. Promotes community awareness and outreach efforts to enhance service impact. 12. Ensures compliance with all federal, state, and local regulations governing social services. 9. Oversees documentation, reporting, and data collection to support program effectiveness and funding opportunities.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Expert knowledge in neuroscience rehabilitation with a focus on neurodegenerative conditions such as ALS.
2. Medicine – General knowledge of the information and techniques needed to diagnose and treat human diseases or disorders. This includes symptoms, treatment alternatives, drug properties and interactions, and preventative health-care measures.
3. Administration and Management - Knowledge of business and management principles involved in strategic planning, leadership techniques, and coordination of people and resources.
4. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
5. English Language - Knowledge of the structure and content of the English language.
6. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
7. Advanced knowledge and understanding of legislation and regulatory bodies affecting healthcare practices.

Skills:
1. Strong clinical decision-making and program development skills.
2. Research - Expert skills in conducting research in area of expertise.
3. Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
4. Speaking - Proficient skills in talking to others to convey information effectively.
5. Critical Thinking – Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
6. Judgment and Decision Making - Expert skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
7. Time Management - Advanced skills in managing one's own time and the time of others. 8. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
9. Active Learning - Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making.
10. Monitoring - Proficient skills in monitoring / assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities:
1. Ability to lead clinical initiatives and guide staff in implementing best practices in rehabilitation care.
2. Ability to work with minimal supervision and within the scope of clinical research protocols.
3. Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
4. Written Expression - The ability to communicate information and ideas in writing so others will understand.
5. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
6. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
7. Problem Solving - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
8. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

Physical Requirements and Working Environment:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Required Certifications/Licensures: 

Required Education: Master’s Degree

Major (if required: Social Work or MSW-Equivalent Program

Required Experience: Minimum ten (10) years of experience in case management

Preferred Qualifications: 

1. Experience in academic medical centers or research.
2. Experience with progressive neurodegenerative diseases

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.