Temporary Social Services Associate

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Developing professional and community relationships with patients with neurological diseases, primarily amyotrophic lateral sclerosis, and their caregivers/family members. The Associate will be responsible for the coordination of ALS care services for patients and the creation of a community outreach program to reach our underserved and underrepresented patients in South Florida. This role involves facilitation and dissemination of resources, patient and caregiver education, and information to help navigate this disease process.

Job Category: Non-Exempt

Hiring Range: 

Pay Basis:  Hourly

Subject to Grant Funding? Yes  

Essential Job Functions: 

• Work with the ALS Clinic leadership team to identify and resolve operational and service barriers for reaching underserved and underrepresented patients with ALS within the South Florida area.
• Conduct specialized care consultations and needs assessment for people living with ALS caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate.
• Actively manage a caseload of patients with ALS and ensure needs are met
• Work with the providers with the multidisciplinary clinic team and maintain strong communication with clinic staff
• Provides in-service education programs to clinic staff, patients and caregivers, local hospice, home health agencies, hospitals, skilled care facilities and other state social service agencies as needed.

Job Requirements: 1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Travel - Must be able to travel to/from clinic setting multiple days per week
5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Required Knowledge, Skills, & Abilities: Skills:
1. Strong clinical decision-making and program development skills.
2. Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
3. Speaking - Proficient skills in talking to others to convey information effectively.
4. Critical Thinking – Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
5. Judgment and Decision Making - Expert skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
6. Time Management – Adequate skills in managing one's own time.
7. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
8. Active Learning - Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities:
1. Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
2. Written Expression - The ability to communicate information and ideas in writing so others will understand.
3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
4. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
5. Problem Solving - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
6. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.

Required Certifications/Licensures: 
• Supervised related professional experience, including direct care, case management and community resource linkage

Required Education: Bachelor’s degree

Major (if required: Human service-related field (social work, sociology, psychology, human services, public health

Required Experience: • Supervised experience in case management
• Excellent organizational skills and attention to detail
• Display strong work ethic, personal integrity, empathy.
• Ability to work independently with little supervision; must be a self-starter and demonstrate skills to initiate projects independently
• Ability to manage multiple projects simultaneously
• Ability to travel locally
• Proficiency with Excel, Word, PowerPoint, Zoom, etc.

Preferred Qualifications: 

1. Experience in medical setting or healthcare related duties.
2. Bilingual in Spanish and English (preferred, but no required)

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.