Administrative Coordinator II - 994247

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Contributes to the university's success by providing administrative services and general office support for the Office of International Affairs.

Job Category: Non-Exempt

Hiring Range:  $39,487.50 annually/ $20.25 hourly

Pay Basis:  Hourly

Subject to Grant Funding? No  

Essential Job Functions: 

1. Serves as the first point of contact for the Office of International Affairs, while responding to inquiries requiring in-depth understanding of work-area international student immigration policies and procedures and resolves complex problems.

2. Implements University or departmental policies, procedures, and service standards in conjunction with management.

3. Composes, edits, proofreads, and types documents and reports, and creates mail merges and performs mass mailings.

4. Reviews and enters data and generates reports from NSU specific software systems to ensure accurate processing and record-keeping; assists with the inputting of student inquiry leads into NSU database.

5. Coordinates activities with other supervisory personnel or with other work units or departments.

6. Schedules and confirms appointments/meetings for office staff, clients, customers, or supervisors.

7. Assists with the scheduling and coordination of the international student orientation and Glacier Tax Preparation student assistance sessions.

8. Communicates with and assists prospective and current international students.

9. Prepares invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

10. Sets up and manages paper or electronic filing systems to record information, or maintains documents, such as attendance records, correspondence, or any other material.

11. Performs general office tasks, including managing emails and accounts, handling phone calls by answering, screening, and directing them, taking messages, providing information, and greeting visitors at the reception desk.

12. Coordinates conferences, and/or specials events such as luncheons and student ceremonies. Arranged travel reservations for office personnel.

13. Reads and analyzes incoming memos, submissions, and reports to determine their significance and plan their distribution.

14. Inventories and orders materials, supplies, and services.

15. Maintains and updates web pages and social media channels.

16. Learns to operate new office technologies as they are developed and implemented.

17. Assists with the hiring, training, and supervision of the front desk graduate assistants.

18. Completes special projects as assigned.

19. Performs other duties as assigned or required.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Clerical - Thorough knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
2. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
3. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).

Skills:
1. Service Orientation - Proficient skills in actively looking for ways to help people.
2. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
3. Time Management - Proficient skills in managing one's own time and the time of others.
4. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
5. Speaking - Proficient skills in talking to others to convey information effectively.
6. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
7. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.

Abilities:
1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
3. Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
5. Confidentiality - The ability to maintain confidential information.
6. Ability to multitask.

Physical Requirements and Working Conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.

Required Certifications/Licensures: 

Required Education: High School Diploma or Equivalent

Major (if required: 

Required Experience: High School Diploma and four (4) years of clerical/administrative experience, and/or coordinating various projects in an office environment,

- OR –

Associate's degree and three (3) years of clerical/administrative experience and/or coordinating various projects in an office environment,

-OR-

Bachelor's Degree and one (1) year of clerical/administrative experience and/or coordinating various projects in an office environment.

Preferred Qualifications: 

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.