Medical Assistant - 991412

We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.

Primary Purpose:

Performs daily clinic functions as it relates to the medical office in assisting physicians in the examination and treatment of patients.

DISCLAIMER: Salary (compensation) will vary depending on the number of years of experience as a medical assistant.

This position is contingent on the availability and continuation of external-funding and/or contract. As such, any offer of employment may be withdrawn or employment ended in the event the external funding and/or contract ceases or is reduced.

Job Category: Non-Exempt

Hiring Range: 

Pay Basis:  Hourly

Subject to Grant Funding? Yes  

Essential Job Functions: 

1. Performs daily clinic functions such as interviewing patients, measuring vital signs, weight, and temperature; obtains and/or confirms patient health and medication history to file and update patient records in the electronic health record system, and ensures all forms and consents are completed by patients.

2. Provides patients with instructions and information regarding examination procedures and available services; arranges laboratory services.

3. Assists NSU physicians/residents with medical treatments, procedures, and exams.

4. May set-up EKG machines, perform routine specimen collection, laboratory tests, injections, or treatments under the direction of the attending physician.

5. Handles inventory of medical supplies and equips exam rooms with appropriate supplies.

6. Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

7. Maintains safe, secure, and healthy work environment by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.

8. Completes other projects as assigned.

9. Performs other duties as assigned.

10. Process incoming and outgoing referrals, ensuring all documentation is complete and timely.

11. Track referral statuses, maintain accurate logs, and notify patients of appointment details.

12. Provide patients with instructions and address concerns regarding referrals, documentation, or authorizations.

13. Liaise with referring providers to coordinate care and resolve delays or issues.

14. Verify insurance coverage and obtain prior authorizations for referred services.

15. Update and maintain the insurance and vendor database.

16. Collaborate with front desk and billing teams to resolve scheduling or insurance-related issues.

17. Prepare reports on referral volume, turnaround times, and trends.

18. Ensure compliance with HIPAA and internal policies when handling patient information.

Job Requirements: 

Required Knowledge, Skills, & Abilities: Knowledge:
1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services.
2. General knowledge of procedures and techniques involved in administering routine treatment to patients, patient evaluation, triage procedures, and patient care charts and patient histories.
3. Knowledge of sterile techniques and special procedures applicable to work performed.
4. Knowledge of outpatient clinical administrative procedures.
5. Knowledge of safety, environmental, and/or infection control methods.
6. Knowledge of inventory management practices.
7. General knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA).
8. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, and Access).

Skills:
1. Service Orientation – Proficient skills in actively looking for ways to help people.
2. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
3. Judgment and Decision Making – Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
4. Time Management – Proficient skills in managing one's own time and the time of others.
5. Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Speaking – Proficient skills in talking to others to convey information effectively.

Abilities:
1. Manual Dexterity - The ability to use your hands in a skillful, coordinated way to grasp and manipulate objects and demonstrate small, precise movements.
2. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
3. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
4. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
5. Confidentiality - The ability to maintain confidential information.

Physical Requirements and Working Environment:
1. May be exposed to sharp instruments, disposable gloves, and personal protective equipment, among others.
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Near Vision - Must be able to see details at close range (within a few feet of the observer).
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be required to work nights or weekends.
7. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
8. May be required to accomplish job duties using various types of equipment/supplies, including but not limited to syringes, latex gloves, pens, pencils, and computer keyboards.

Required Certifications/Licensures: 1. Certification in Clinical Medical Assistant (CCMA).
2. CPR Certification.

Required Education: High School Diploma or Equivalent

Major (if required: 

Required Experience: 1. Minimum one (1) year of experience as a medical assistant in a medical office or have graduated from an approved Medical Assistant Program.

2. Experience using EHR (electronic health record) system and medical terminology.

Preferred Qualifications: 

1. Minimum six (6) months performing phlebotomy.
2. Previous experience in a specific medical field.
3. Experience using Nextgen software.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.